Laina has been working on professional indemnity matters since she commenced working as a solicitor in 1996. Her work in professional indemnity has seen her defend:
Her long association with professional indemnity matters has also seen her work with a wide range of insurers including CGU professional risks, QBE, Allianz, Liberty Underwriting and Suncorp. She is aware of the different approaches to litigation and attitudes to settlement of the various professional indemnity insurers and is able to adapt her strategy to take these different approaches into account. Recognising the importance of the recovery of costs for some insurers, Ms Chan has managed to secure personal costs orders against third parties to the litigation: see Bateman Long and Maloney Pty Ltd v Long Beach Land Co Pty Ltd  NSWSC 1495.
Her work in professional indemnity also makes her well placed to act for plaintiffs in disputes against professionals.